Privacy Policy – Summary

At Leicester Dyscalculia Hub, we take your privacy seriously. This summary explains how we collect, use, and protect your information. For the full privacy policy, please ask us for a copy.

What we collect

- Contact details (name, email, phone)

- Educational history

- Assessment results and reports

- Relevant medical/educational information (if provided)

Why we collect it

We use your information to carry out assessments, write reports, and provide recommendations for support in education and exams.

How we protect it

All information is stored securely on encrypted devices or in locked storage. Only staff directly involved in your assessment have access.

Sharing information

We will only share your information with schools, exam boards, or other professionals if you give your consent, unless we are required by law.

How long we keep it

We keep records for 7 years or until the client is 25 (whichever is later), after which they are securely destroyed.

Your rights

You can ask to see the information we hold about you, request corrections, or request deletion in certain cases.

Concerns

If you have any concerns, please contact us: Leicester Dyscalculia Hub

Email: leicesterdyscalculiahub@outlook.com

Phone: 07739016820

You can also contact the Information Commissioner’s Office (ICO) at www.ico.org.uk. sample text